I establish a hypothesis and quickly iterate with my collaborators. I have 15+ years of experience with design agencies, corporations, and start-ups, specializing in complex systems.
Design drives revenue. Together we can grow businesses.
Measurable outcomes for regulated industries and controlled experiences.
Hugo, a conversational and generative chatbot, was designed for technology leaders. I created the conversational design and user experience and conducted the user research.
Read the case study about AI for lead generation →
I led a 12-person design team for AIG's highest-revenue division, VALIC Retirement, and drove a change-management initiative across the plan-administrator platform and the employee retirement portal.
Read the case study about the two-sided insurance platform →
No headcount and no new titles - using a growth plan with trackable career goals
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